Privacy Policy

This Privacy Policy applies to the mseedsystems.com website and all content, services, and products provided through the website (collectively, the “Application”). The Application is owned and operated by Mustard Seed Systems Corporation (MSSC), together with its affiliated companies.

MSSC values the privacy and security of the personal information provided by its customers, website visitors, and other users. This Privacy Policy explains what information we collect, how we collect and use it, how we protect it, with whom we may share it, and the rights available to you regarding your personal information.

Mustard Seed Systems Corporation is committed to complying with Republic Act No. 10173, or the Data Privacy Act of 2012, and its implementing rules and regulations.

Collection and Use of Information

We collect information that is necessary to provide, maintain, improve, and support our products and services.

When you use our website or services, we may ask you to provide personal information that may be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • First and last name
  • Email address
  • Company name
  • Address, city, province/state, country, and ZIP/postal code
  • Phone number
  • Gender
  • Date of birth
  • Age
  • Civil status
  • Nationality

We may also automatically collect certain technical information, such as your IP address, browser type, operating system, device information, and website activity.

Cookies and Similar Technologies

When you access our website, we may use cookies and similar technologies to recognize your device, remember your preferences, analyze website usage, improve our services, and support advertising or marketing activities.

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website or services.

How Do We Use Your Personal Information?

We may use your personal information for the following purposes:

  • To respond to inquiries and requests
  • To provide products and services
  • To process transactions, orders, payments, deliveries, and returns
  • To provide customer and technical support
  • To communicate with you regarding your account, inquiries, products, and services
  • To improve our website, products, and services
  • To send information about products, services, promotions, events, and updates, where permitted by law and with the appropriate consent when required
  • To comply with legal and regulatory requirements
  • To protect the security and integrity of our website, systems, and services

Do We Share Your Personal Information?

We may share your personal information only when necessary and for legitimate business, operational, legal, or service-related purposes.

Your personal information may be shared with:

  • Affiliated Companies – Companies that are owned, controlled, or otherwise affiliated with Mustard Seed Systems Corporation.
  • Business Partners – Companies or organizations that have a business relationship or strategic partnership with MSSC.
  • Service Providers – Third-party companies that provide services on behalf of MSSC, such as technology, hosting, payment processing, communication, analytics, delivery, or other business support services.
  • Law Enforcement and Government Authorities – When disclosure is required or permitted by law, regulation, court order, or lawful government request.

Use of Information by MSSC Affiliated Companies

As part of our business operations, Mustard Seed Systems Corporation (MSSC) may share or allow the use of relevant customer information with its affiliated companies for legitimate business purposes, subject to applicable privacy laws and regulations.

These affiliated companies may use the information to:

  • Respond to customer inquiries and requests
  • Provide related products and services
  • Prepare quotations and proposals
  • Provide customer support
  • Communicate information about relevant products, services, and solutions
  • Process transactions and service requests
  • Improve customer service and business operations

MSSC’s affiliated companies include AccountingPro, BuildingPro, HRMSPro, Cloud Computing, Events, OfficeWorks PH, and The Private House.

For example, if you inquire about a product or service through MSSC, your relevant contact and business information may be shared with an affiliated company when necessary to respond to your inquiry or provide a related product or service.

Personal information is handled in accordance with applicable data privacy laws, regulations, and requirements.

 

How Do We Obtain Your Consent?

When you provide personal information to us for a specific purpose, such as requesting a quotation, purchasing a product, requesting a service, or submitting an inquiry, we may collect and use the information as necessary to fulfill that purpose and as otherwise permitted by applicable law.

For activities that require consent, such as certain marketing communications, we will obtain the appropriate consent or provide an opportunity to opt out, as required by applicable law.

How Do We Protect Your Personal Information?

We take reasonable organizational, physical, and technical measures to protect your personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

We use security technologies, including Secure Sockets Layer (SSL) encryption, to help protect information transmitted through our website.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your personal information, we cannot guarantee absolute security.

How Can You Withdraw Your Consent?

Where processing is based on your consent, you may withdraw your consent at any time by contacting us at:

+63 (2) 8535 7333 Loc. 407

or through our designated Data Protection Officer contact information.

Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal. Certain information may also need to be retained when required or permitted by law or for legitimate business or legal purposes.

How Long Do We Keep Your Personal Information?

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • For as long as your account or business relationship with us remains active
  • For as long as necessary to provide our products and services
  • For as long as necessary to fulfill the purpose for which the information was collected
  • For the period required by applicable laws and regulations
  • For legitimate business, accounting, tax, audit, or legal purposes
  • For the period necessary to establish, exercise, or defend legal claims

When personal information is no longer necessary and there is no legal or legitimate reason to retain it, we will take reasonable steps to securely delete, dispose of, anonymize, or otherwise de-identify the information.

How Can You Access or Update Your Personal Information?

You may request access to, correction of, or updates to your personal information that we hold, subject to applicable laws and regulations.

You may also request information about how your personal information has been collected, used, or disclosed by MSSC.

To make a request, please contact us at:

+63 (2) 8535 7333 Loc. 407

We may require reasonable verification of your identity before processing your request.

Third-Party Services

We may use third-party service providers to support our business operations. These providers may process personal information only to the extent necessary to provide their services to us and subject to applicable contractual and privacy requirements.

Certain third-party providers, including payment gateways and payment processors, may have their own privacy policies. We encourage you to review their respective privacy policies to understand how they handle your personal information.

Other Websites and Links

Our website may contain links to third-party websites, including websites operated by our partners, affiliates, or other organizations.

MSSC is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

Age of Consent

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from individuals under 18 without appropriate parental or legal guardian consent. If you believe that a minor has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

MSSC may update this Privacy Policy from time to time to reflect changes in our services, business operations, legal requirements, or privacy practices.

Any changes will be posted on this website. Where required by law, we will provide appropriate notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

Questions and Contact Information

If you have questions about this Privacy Policy or would like to request access to, correction of, or information about your personal data, or if you wish to exercise applicable privacy rights or raise a concern regarding our use of cookies or personal information, please contact our Data Protection Officer at:

Mustard Seed Systems Corporation
Phone: +63 (2) 8535 7333 Loc. 407

We will review and respond to privacy-related requests in accordance with applicable laws and regulations.